Wholesale Account Assistant

Reports to:

Wholesale Account Manager

Role overview:

To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers.

Responsibilities and Duties:

• Assist in all aspects of the smooth running of wholesale partnerships.

• Support creating Line sheets – per order, per customer.

• Check and enter orders in company system.

• Confirm delivery windows with Production – follow up with Manager if delays.

• Highlight Order changes.

• Communicate with customers changes before orders are confirmed.

• Wholesale Samples management.

• Analysing sell through reports.

• Look at customer sites and critique.

• Support Manager with preparing for wholesale meetings.

Requirements:

• Minimum 1-2 years’ experience in a Wholesale environment.

• Previous experience working with wholesalers including Zalando/Urban/US Dept Stores.

• Excellent Excel skills.

• Flexible work approach, great communication skills and able to liaise with all departments.

• Accuracy with great attention to detail.

• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.

• Excellent administration and organisational skills, a keen problem-solver.

Benefits

• 50% Employee Discount

• 24 days holiday per year (plus bank holidays)

• A paid day off on your birthday

• A paid moving day per year

• Hybrid Working Arrangements - 1 day per week WFH

• Pension Scheme

• Bonus Scheme

• Employee Assistance Programme for you and your family

• £500 employee referral bonus scheme

• Local Business Discounts (cafés, fitness, beauty etc)

• North-West London office location directly located next to good transport links

• Casual office dress code (your style of dress is up to you, wear what you feel best in)

• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)

• Regular Office Social Events (e.g. payday socials)